Zebra Design System
In 2023, I took on leadership of the global design system at Zebra Technologies, overseeing all digital properties. Unlike previous approaches, I managed the system as a UX product, treating designers and engineers as core users and stakeholders. The system I inherited lacked alignment and failed to deliver a consistent user experience amongst designers. These systemic issues extended across hardware, marketing, and branding touchpoints. Supporting over 25 web and mobile solutions, the enterprise design system carried significant complexity. My goal was to drive adoption among designers and engineering teams, reduce fragmentation across standards, and identify opportunities to streamline and automate workflows through AI-driven collaboration between design and engineering.
Client
Zebra Technologies
Type
Product Design
Year
2024 - 2025

Process
Role
Deliverables: Roadmap planning, new and revised component and icon creation, templates, weekly and quarterly check-ins, hands-on design work, create and maintain the SharePoint portal, reduce backlog, updating the foundation file with new brand colors, defining user flows, and preparing alignment decks.
Location: Based in Burlington, Vermont, working remotely while managing 6 designers and collaborating with an agency, 8 engineering teams, and global hardware, brand, and marketing teams at Zebra Technologies.
Duration: 13 months
Overview
As Design System Manager, I inherited a system with uneven adoption and inconsistent standards, and transformed it into a unified foundation supporting over 20 flagship applications within 12 months. By aligning Zeta with Zebra’s refreshed brand and bridging marketing, software, and hardware experiences, I expanded system visibility, strengthened cross-department alignment, reduced UI defects, and improved accessibility across 45+ applications. Adoption rose to 60% of product teams, with measurable gains in speed, quality, and consistency.
Problem & Goals
Constrained by legacy silos, overlapping libraries, and inconsistent implementation between design and development. These gaps drove duplicated work, slower delivery, and noticeable visual and interaction inconsistencies across products.
Key goals set and delivered on:
Establish a shared, scalable visual language aligned with the new 2025 Zebra brand.
Centralize and streamline UI patterns, design principles and reusable components.
Increase adoption of the design system.
Enable cross-functional teams to ship faster and more consistently leveraging AI, targeting around a 40% reduction in design and build time for common flows.
Research & Insights
Partnering with a dedicated UX researcher, I mapped the full ecosystem of design system users: designers, front-end engineers, brand and marketing teams, external agencies, product owners, and senior stakeholders. Together, we identified friction points in onboarding, documentation, and cross-team collaboration, as well as legacy habits slowing adoption.
These insights informed a phased roadmap focused on early impact: rapid delivery of high-demand components and icons, improved documentation clarity, and long-term targets for adoption, component coverage, and stakeholder satisfaction.
Our research revealed two core user groups:
Developers
Goals: Implement designs quickly and reliably, with confidence in accessibility, performance, and currency.
Needs: Clear guidelines, plug-and-play code snippets, standardized tokens and CSS, and predictable versioning.
Pain points: Inconsistent design-code parity, missing edge cases, limited customization guidance, accessibility gaps, and steep onboarding learning curves.
Designers
Goals: Move efficiently from concept to spec while maintaining brand and interaction consistency across products.
Needs: Up-to-date libraries, clear do/don’t guidance, tokenized styles, and transparent communication with developers.
Pain points: Outdated or duplicated components, poor discoverability, fragmented patterns, and unclear update cycles.
Ideation & System Architecture
Through this foundation, I tackled several systemic challenges:
Localized components: Teams were creating custom variants to move faster, leading to fragmentation and rework. I improved the component creation and approval process to encourage contribution while reducing duplication.
Icon and asset proliferation: Teams were manually building icons across hardware and software pipelines, leading to inconsistent visuals. I centralized icon production, applied AI automation, and standardized templates across Figma and JIRA.
Manual workflows: Designers and engineers were repeating low-value tasks like token setup and redlines. I integrated Figma automation, enabling faster, more accurate delivery.
Key initiatives included:
Component creation model & governance: I established weekly cross-functional sessions to unify developers and designers around shared patterns, clear contribution guidelines, and branch-based component reviews before merge. This improved consistency and engagement.
Centralized icon pipeline: By automating icon generation, standardizing naming conventions, and aligning Figma-to-JIRA workflows, I eliminated redundant work and ensured cohesive visual language across software and hardware.
Automation & tooling: Implemented design tokens, component variants, and a stakeholder portal that cut onboarding time and simplified resource access. I also introduced a “Get Started” Figma kit to help junior designers ramp up faster.
Brand integration: Developed a scalable visual system to support evolving brand updates across enterprise applications — expanding colors, typography, and corner radii through low-friction updates supported by clear documentation.
Outcomes
Outcomes & Impact
Zeta evolved into a unified, scalable design system powering Zebra’s entire digital ecosystem.
Key outcomes:
Increased adoption by 20% across core product teams.
40% reduction in design and implementation time for common flows.
WCAG AA accessibility coverage achieved across 45+ applications.
Drive designers to design components increasing component creation and publishing by 40%
Strengthened governance and shared components reduced UI defects and rework.
A cohesive brand, design, and engineering experience positioned Zeta as a driver of operational efficiency and product quality.
Through this effort, I elevated Zeta from a static library to a strategic platform — aligning brand, hardware, and software teams while improving speed, quality, and consistency across the company’s design and development ecosystem.








